Service & After Sales

  1. Home
  2. |
  3. Service & After Sales

We are at your service around the clock!

Your strong partner in mechanical and plant engineering.

Our claim is to offer everything from a single source – this means that we not only accompany you before and during an order, but also beyond.

Because your satisfaction is our top priority!

As your partner, we support you with efficient and tailor-made system solutions and service packages – so that you are optimally equipped. From the 24-hour hotline, to various training courses for your employees, regular maintenance and repairs on your premises or in your company, and first-class advice – our experienced and competent specialists are available to help you with technical problems and questions worldwide and around the clock. You therefore benefit from fast response times and low downtimes. Contact us, we will gladly assist you!

Servicebereiche Hotline

24/7-Hotline

  • Analysis and initial problem solving on the phone
  • Cost-effective help through a fast response time
  • Diagnosis and correction of errors by means of remote maintenance
  • Reduction of downtimes to a minimum through Sturm SLA (Service Level Agreement)
Servicebereiche Schulung

Training

  • Extensive range of training courses for operation, maintenance and process technology
  • At our premises or on site
  • Receipt of a certificate of attendance
  • On special request, we can issue a final examination certificate
Servicebereiche-Ersatz- und Verschleißteile

Spare and Wear Parts

  • Individual supply with original spare parts
  • Easy ordering and rapid delivery
  • Sustainable security of supply
Servicebereiche Onsite Service

Onsite Service/Field Service

  • Start-up support
  • Production support
  • Modifications and extensions
  • Modernisation through retrofits
Servicebereiche Vorbeugende Maßnahmen

Preventive Measures

  • Professional check of your system components
  • Inspection with detailed recommendations for action
  • Regular preventive maintenance
  • Testing and replacement of components
  • Calibration of measuring systems
Servicebereiche Reparaturen

Repairs

  • On site or at our premises
  • Think Green through renewal
Servicebereiche Serviceprodukte

Service Products

  • Software updates and upgrades
  • Innovative replacement kits
  • Advice on process optimisation
  • Strategies for increasing energy efficiency
Warranty application

Contact and Help

Get in touch with us!

Sturm Maschinen- & Anlagenbau GmbH

Industriestraße 10
94330 Salching
Germany

Service Hotline: +49 9421 5520-8888

Your contact
Teamassistentin Thermische Oberflächentechnik Jasmin Richter
Jasmin Richter
Telephone +49 9421 5520-8888
Fax +49 9421 5520-3031